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The Call Centre

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

Genre: Documentary,

Actor:

Creator:

Country: United Kingdom,

Type: tv

Season: 2

Episode: N/A

Duration: 60 minutes

Release: 2013-06-04

Rating: 8.7

1"Happy People Sell"

2013-06-04

Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.

2"Some Will, Some Won't, So What, Next!"

2013-06-11

Nev needs to find a sales agent to represent the call centre in a nationwide competition.

3"Surround Yourself with the Right People and the Rest is Easy"

2013-06-18

Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.

4"The Cash Cow of the Company Has Stopped Giving Milk"

2013-06-25

The centre's most lucrative contract is ending and it's down to Nev to find a replacement.

5"Get Back on the Horse and Ride"

2013-07-02

CEO Nev hits the road to find a replacement contract for the call centre.

1"It's More Enjoyable Doing It My Way"

2014-04-08

Commercial director Phil Wilshire has an idea to lift spirits and put him on the map.

2"There's No Emotion without Motion"

2014-04-15

Hoping to improve his health and that of his sedentary staff, Nev launches a 'fat club'.

3"Thorpey Is My Ginger Rottweiler"

2014-04-22

Nev's enforcer Thorpey is forced to come out about a secret relationship at work.

4"Some Ideas Will Be Good, and Some Will Just Be Brain Farts"

2014-04-29

Nev invites his staff to submit ideas to improve the company.

5"You Can Lead a Horse to Water, but You Can't Make It Drink"

2014-05-13

When Nev encourages his employees to pen a few lines of verse, birthday girl Hayley hopes her tea lady rap will make her the Dylan Thomas of the call centre. Lothario Chickenhead finally settles down. And has call centre veteran Griff made his last call for Nev?

6"Be Cats, Not Mice"

2014-05-20

Phil and Twe are left in charge when Nev goes on holiday to Hawaii, and the pair decide to try out a new sales tactic. Elsewhere, Jenny finds it difficult to get back into the swing of things after a break in Bulgaria, and Hayley lands herself in trouble after making a big announcement. Last in the series